Terms of service

Who we are

The Post Manual (thepostmanual.com) is provided by Sarvada Infotech, 298-B, Guru Ram Das Marg, Adarsh Nagar, Jaipur, Rajasthan, India 302004. By using it you agree to these terms. You must be 18 or older.

Your account

• Keep your sign-in safe. You are responsible for what happens in your account and your team.
• Give true details. Each person signs in as themselves; do not share sign-ins.
• Workspace owners decide who joins their team and what each person can do.
• Sarvada Infotech support and finance staff may open your account to help you, keep the service safe and handle billing. Every visit is logged and shown in your Activity.

Your content and approvals

• You own the content you make with the service. You give us permission to store and process it only to run the service for you.
• You approve every post yourself. Auto mode is coming soon: once it is offered and you switch it on, posts publish by themselves; your first posts of each brand and channel always wait for your OK. Either way you post on your own channel accounts and you are responsible for the content and claims you publish there, including facts, numbers, dates, taxes, rules and money or health statements.
• AI can make mistakes. Check facts, numbers and dates before posting, especially about money, health or the law. Posts about money carry a "not investment advice" note.
• Realistic AI-made pictures are labelled as AI-made, as Indian rules require.

Fair use

You must not use the service to make, post or share anything that: is obscene, pornographic or paedophilic; invades someone’s privacy, including their body; insults or harasses on the basis of gender; is racially or ethnically objectionable; encourages money laundering or gambling; harms children; infringes a patent, trademark, copyright or other right; deceives or misleads about where a message came from, or knowingly shares false or misleading information; pretends to be another person; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with other countries, or public order; contains software viruses or harmful code; or breaks any law. We may remove such content, stop it from being posted, pause your account, and report offences to the authorities where the law requires, including sharing who you are. To report a post or account, use Help, then Report a post or account.

Do not use the service to post anything unlawful, false, hateful, obscene, or that harms children, or that infringes someone else’s rights; to pretend to be someone else; to spam; or to break the rules of the platforms you post to. We may remove such content or suspend accounts, and will tell you why.

Plans and payments

• Prices are in rupees and are the final price: nothing is added. Each plan has a monthly number of posts. You get a receipt for every payment. Nothing renews by itself: you pay for a month or a year and choose whether to pay again. While we are not registered for GST, your receipt is a plain “Receipt / Invoice” with no GST lines.
• Nothing renews by itself and we never charge you automatically. A monthly plan is paid once for 30 days, a yearly plan once for 365 days. We remind you 3 days and 24 hours before your plan ends, in the app and by email, and you choose whether to pay again. If you pay early, the new period is added on to your end date, so you lose no days.
• If your plan ends and you have not paid again, it keeps working for a few extra days (the grace period, shown in Plan & billing) and then your account moves to the Free plan. Nothing is deleted.
• If you cancel, the plan keeps working until the end of the period you paid for; then your account moves to the Free plan.
• Moving to a bigger plan starts it at once, and the unused part of your old plan is added as days on the new plan. It is not paid back as money. A smaller plan starts when your paid period ends.
• Our full refund rules are on the Cancellation & refunds page. If we make a billing mistake, we refund it.

Other platforms

Posting depends on Instagram, Facebook, LinkedIn, YouTube and others. Their rules and outages are outside our control; if a platform refuses or delays a post, we tell you and never post it late without asking.

Our responsibility

We work hard to keep the service running and your data safe, but the service is provided as it is. To the extent the law allows, our total liability is limited to what you paid us in the 3 months before the claim.

Ending

You can delete your account any time in Settings. We may end the service for an account that breaks these terms, after telling you why when the law allows.

Law and disputes

These terms follow the laws of India. Disputes go to the courts of Jaipur. Please contact our grievance officer first; most problems are solved quickly.

Grievance officer